The Ville Resort-Casino, Townsville

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Group scores

• Hotel /2516Room categories are published, but The Ville’s room count is secondary and check-in, pets and accessibility are not published.
• Leisure /2018Pools, spa and waterfront setting are published; the gym field is not published in the facts for The Ville.
• Dining and entertainment /2014Restaurants and bars are named, but theatre capacity is not published and function-space capacity has no figures.
• Access /2013Parking, valet fee, casino hours and front-desk hours are published; public transport and venue-specific airport distance are not.
• Transparency /159Several cells rely on secondary sources or remain not published, including opening year, room count, gym and accessibility.

Published position in the index

The Ville Resort-Casino is listed at Sir Leslie Thiess Drive, Townsville, QLD 4810 Australia. The official name in the roster is “The Ville Resort – Casino”. The operator line published for this index is Morris Group, described as “an independent, family-run business operating a collection of iconic Australian experiences”. The same facts note that a Wikipedia infobox still lists “Colonial Leisure Group”, while Chris Morris’s purchase was reported on 10 Nov 2014.

The hotel count used here is not entirely from the venue. The Ville’s 194-room figure is from Wikipedia and is therefore marked secondary. Ardo Hotel is next door at the same address, by Morris Group, and publishes “Featuring 132 rooms and suites”; that figure is high-confidence because it comes from Ardo’s own site. Ardo is recorded in the parameter table because the roster fact places it next door, at the same address, by the same group.

Readers comparing Townsville with other Queensland properties can use the 30-parameter table, scores by group, and the Queensland entries for The Star Brisbane, The Star Gold Coast, and Reef Hotel Casino.

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What is published, and what is not

The Ville publishes named room categories: Deluxe Rooms, Deluxe Suites on the first three floors, Resort Rooms, Resort Suites, Executive Rooms, Executive Suites, Two Bedroom Apartment and Pelorus Suite. The facts do not include a published check-in or check-out time, pet policy, accessibility statement or gym. Those fields are not estimated.

Leisure fields are stronger. Splash is described as an “infinity pool, complete with swim-up bar, sun-soaked deck and private cabanas”. Ardo adds Ardo Rooftop Pool. The spa field lists Hands in Harmony day spa and Ardo Day Spa. The waterfront field is published as “Rising from the edge of the Great Barrier Reef” with breakwater and marina context, and Coral Sea views to Magnetic Island.

Dining is published by named outlets rather than a single total. The roster records Miss Songs Asian Kitchen, Quarterdeck, The Palm House, Spin Café, Marmor at Ardo and Terasu at Ardo. Cuisines are published for Miss Songs Asian Kitchen, Marmor and Terasu. Bars listed are Splash Bar, Sports Bar and Ardo Rooftop. The facts include award wording for Miss Songs Asian Kitchen, Marmor and Terasu, but the award bodies are not named, so the confidence is medium.

Access, hours and casino facts

Access data is mixed. The Ville publishes “Complimentary outdoor parking available” and “Valet parking available”. The roster has no public-transport stop for the property. Airport distance is not a venue-published drive figure; the source used is secondary: Townsville Airport is “located 2 nautical miles (3.7 km; 2.3 mi) west of the Townsville CBD”. The distance-city field in the facts states that the resort is “350 kilometres south of Cairns and 260 kilometres north of the Whitsundays” and “easily accessible by road, rail or air”.

The casino field is factual rather than promotional. The venue publishes “over 370 gaming machines and more than 20 table games”, with Blackjack, Roulette, Mini Baccarat, Three Card Poker, automated tables, TAB and Keno. It also publishes The Orpheus Room as a private lounge for top-tier Vantage Rewards or VIP on Fri–Sun nights. Entry to The Ville Casino is restricted to people aged 18 years and over.

Casino hours are published as Sun–Thu 9am–4am and Fri–Sat 9am–5am. The venue also publishes closures until 1pm on Anzac Day and full closures on Good Friday and Christmas Day. The front desk is listed as 24 h. For the scoring rules behind these fields, see the site’s method and weights and the access-specific comparison under access parameters.

Score reading

The Ville’s profile score is driven by published leisure facilities, waterfront positioning, parking and casino hours. It loses points where the venue does not publish a parameter used across the index, including gym, check-in and check-out, pets, accessibility, theatre capacity and convention capacity. Room count also carries a secondary-source mark for The Ville itself, while Ardo’s room count is published by Ardo.

The group scores below follow the site structure: hotel out of 25, leisure out of 20, dining and entertainment out of 20, access out of 20, and transparency out of 15. The index is not a quality rating. It is a published-parameter comparison, so a property can score lower because a figure is not printed, not because the facility is absent. The broader list of transparency fields explains how not-published cells affect the total.

Signals

Strong leisure data; weaker transparency on hotel operations and event capacity.

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