Questions about the index

The index compares ten Australian casino hotel properties using published hotel, leisure, dining, entertainment, access and transparency parameters. It is a hotel comparison, not a gambling guide. The ranking is shown on /, the full parameter grid is on /table, and the group results are separated on /scores.

The roster is Crown Melbourne, Crown Perth, Crown Sydney, The Star Gold Coast, The Star Brisbane, Wrest Point, Country Club Tasmania, Mindil Beach Casino Resort, Reef Hotel Casino and The Ville Resort-Casino. Each also has a profile under /hotels. Treasury Brisbane is not listed because its casino closed on 25 August 2024.

n/p means not published. It is used when the venue or an accepted source does not publish a parameter in the facts held for the index. A blank is not filled by estimate. If a room count, capacity, pet policy, transport detail or accessibility detail is missing, it stays n/p and counts against transparency.

Source quality is recorded with the data. Venue and regulator pages are preferred. A secondary mark means the figure comes from sources such as Wikipedia, press material or listings. Medium confidence means one authoritative source was available. Low confidence is used for limited evidence, such as a search snippet, and is treated cautiously.

The scoring method is published separately on /method. It groups the parameters and explains how source quality and non-publication affect the result. This FAQ does not repeat the scoring table. The ranking follows the total score, while /scores shows the group breakdown for each property.

The site dates its facts and uses the current fact set when a page is written. Some items are time-sensitive, including licence status, openings, closures, parking rules and venue renovations. If a venue page does not publish a current value, the index does not infer one. Readers can use /about to see how the desk treats dated facts.

Prices are only used when they are present in the fact set with enough context. Most hotel rates change by date, room type and availability, so they are not estimated. Where the facts do not support a price, the page leaves it out. The desk can check accommodation availability by email through /query.

Casino entry is 18+ across all Australian states and territories. Some venues publish that gaming floors or casino areas are 18+. That does not mean every hotel, restaurant, pool or event space is restricted in the same way. The index records the venue’s published wording where available and otherwise applies the country rule for casino entry.

The desk is a secondary option for readers who want a room checked by email. The form asks for practical booking details such as dates, headcount and preferred property or score position. The desk does not take card details. Any booking is between the reader and the hotel or booking partner, as described on /query.

The site is an independent casino-hotel review and booking-request website. It is not affiliated with a casino house or regulator. It may earn hotel-booking referral commission through links or the desk, but the index position is not for sale. The earning model is set out on /how-we-earn.